LEGAL

Privacy Policy

Last Updated:

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Introduction

At Frame & Key Media, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

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Information we collect

We may collect the following types of information:

  • Personal Information (e.g., name, email address, phone number) — provided voluntarily through forms, contact requests, or newsletters.

  • Project Information — details you share with us regarding your brand, business, or project requirements.

  • Usage Data — such as IP address, browser type, pages visited, and time spent on the site (collected automatically via cookies or analytics tools).

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How we use your information

We use the information we collect to:

  • Respond to your inquiries or project requests

  • Provide and improve our services

  • Communicate important updates or offers

  • Analyze website performance and user behavior

  • Ensure legal compliance and prevent misuse

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Sharing your information

We do not sell or trade your personal data. We may share your information with:

  • Trusted third-party service providers (e.g., website hosting and Google Analytics 4) who assist in operating our business

  • Law enforcement or government agencies if required by law

All third-party services comply with applicable data protection laws.

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Cookies & tracking technologies

We use essential technologies to keep this site working. We also use Google Analytics 4 to understand how visitors use our site, and our portfolio pages include embedded YouTube videos that may set cookies once played. Analytics and embedded-media cookies are optional — you can accept, reject, or customize them at any time using the cookie banner or the Cookie Settings link in the footer.

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Data security

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, alteration, or disclosure.

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Your rights

You have the right to:

  • Access or update your personal information

  • Request the deletion of your data

  • Withdraw consent or opt out of communications

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Third-Party links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies before sharing any data.

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Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We recommend checking back periodically to stay informed.

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Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us.